Vanessa Naylor

I am a left handed perfectionist and a completer. Organising and delivering is what I do. I am not afraid of hard work, in fact, I thrive on it and I am relentless.

With well over 20+ years in management and senior administration roles in both corporate government and private sectors in Australia and overseas. I have had the pleasure of working in some rewarding roles across many industries.

Industries

Energy - Procurement and Logistics, Construction and Engineering, Mining, Insurance, Medical, Transport and Shipping, Travel, Hospitality, Customer Service, Shipping, Finance, Legal.

I have a passion for quality, implementation, organisation, and operational excellence with a strong drive to succeed. I have a Diploma in Quality Auditing (Quality Management) BSB51607 which has allowed me to broaden my experience and incorporate AS/NZS ISO 9001 Quality Management Systems principles into my working projects.

Titles

Business Owner, Compliance Manager, Contract Services Advisor, Facilities Supervisor, Supplier Relationship Facilitator, Quality and Administration Coordinator, Personal Assistant, Office Services Supervisor, Travel Coordinator, Project Secretary, Office Manager, Freight Forwarding Clerk.

Over the past 4 years, my VA work has seen me deliver a diverse range of projects all of which have been thoroughly rewarding. Some of these include:

  • Project Management
  • Contract Management
  • Software Implementation (SaaS)
  • On Site Office Support
  • Mail Chimp Campaigns
  • Database
  • Records Management
  • Copyrighting and Content Writing (websites and CV’s)
  • Compliance Management
  • Coordination of the sale of land (client overseas, land situated in the tablelands)
  • Event Management (Proposal of marriage from a client in the US)
  • Asset management and sale of items

Last and most importantly, I am a mother of two beautiful young children. I am utilising my skill set I have gained in the corporate world and offering it as my own business. I get a great work life balance with my family and I can still be a mum.

client Focus

Victoire identifies customer satisfaction as one of the key measurements of the performance of our business. We are therefore committed to outstanding customer service and if at any time you are not entirely satisfied, Victoire is dedicated to your response and will work with you until you are 100% happy.


Victoire is a Virtual Management & Lifestyle Concierge business aimed at offering skill and expertise to your personal or business requirements. Our objective is to successfully collaborate with clients to reach their goals whilst emphasising professionalism, budget and customer satisfaction.

Mission

Through the delivery of our services we are dedicated to consistently meet customer requirements and continuous improvement. We aim to become regionally recognised for Lifestyle Concierge and contribute to building the Virtual Management sector Australia wide whilst maintaining a work life balance.